What our Customers say...


Mario, John, and their crew made what I thought was one of the worst times of my life, almost painless. They helped with packing, storing, cleaning, and moving everything. They were very on time and up front at every turn. Should another unfortunate event arise, Mario will be my first phone call.

These guys were great! Especially Junior and John. Highly recommended! Don't think twice about calling this SERVPRO!

My interactions with Johnny and the team at SERVPRO have all been very positive and I have found them to be extremely professional and reliable. I would recommend SERVPRO of Shelton, Naugatuck to all of my family and friends!!!

I can't say enough about the service I received from Matt Caulfield and the crews from SERVPRO while dealing with a situation at my house due to a washer malfunction.
I made the call late at night, and Matt was at my house in a short time. After he made the assessment and explained everything, Chris and Zach came with all the necessary equipment and set it up. I am so impressed with their technical knowledge and professionalism. I was so stressed and exhausted, and yet, even though they were working through the night, the crew was calm and pleasant.
The drying-up process has been monitored carefully, and some adjustments have been made.
So, I am writing this review to let anyone know that if you run into an emergency, call SERVPRO immediately, before the situation gets worse.

John is amazing. He knows exactly what to do when there is trouble. He is kind, patient, and understanding when things are tough and goes the extra mile for his customers.

Mario and Ashley made my mold remediation happen! Ashley was so good at explaining the entire process that I felt confident and at ease. I really was in good hands. I don't recommend mold, but I DO recommend Mario and Ashley's team when it comes to doing a thorough and complete job.

Everyone was fantastic - we will recommend you guys without hesitation!

Your team is amazing from start to finish. I will always recommend them. They were professional!

Everyone I dealt with was helpful, thorough and informative. Can't ask for anything more. 

The on-site staff provided honest and specific guidance.  We really appreciated the trustworthy environment that they provided for us.  It made the experience much easier.

What a fantastic company to work with Danielle and Junior make the process run smooth when hard times hit. I would have lost my mind if it not for them. Everyone I interacted with was professional and also very caring. Junior is very knowledgeable and very accessible when questions came up. Keep up the excellence! You are true rock stars!

I appreciated being contacted/kept up to date daily. Explanations were helpful.

Professional, knew what they were doing - sense of ease from the staff in a "crisis"

Excellent. They came immediately. Staff very courteous.

Thanks to the entire team for their help!

I can't think of anything more they could do! They were great!

The crew was understanding, compassionate and made us feel so much better after our flood damage.  They were professional and explained everything so we understood.  Their workmanship was incredible.  They are a HUGE asset to your company.  Thank you!

Every single person that came out was professional, polite and did a great job.  I am very pleased with the excellent customer service that I received.

Thank you for coming out so quickly.

These ladies did an outstanding job at our home. I would highly recommend your services.

Good Job, no damage and very quick!

The crew worked efficiently and professionally at all times.  We communicated daily throughout the cleaning process.  We are grateful for their hard work throughout the cleanup process.  Thank you.

Greg and his staff were amazing.  I was anxious and concerned about the flood damage to my house and Greg's team showed up promptly, assessed the scene, communicated fantastically and the work they did was top notch.

Thorough and clean, left no debris and explained the process clearly. Called upon arrival for my convenience several time. Well done!

Everyone onsite was extremely polite and helpful!

The SERVPRO employees were a pleasure to have in our home.  SERVPRO is one of the few companies that live up to its advertisements.

I was very impressed with the entire staff that interacted with me.  Thank you!

I think the SERVPRO Team did a terrific job helping me clean, pack out and move back in following my flooded basement.

Outstanding service, very courteous and friendly!

Keep up the honesty and good work. Extremely courteous-helpful-informative-attentive.