Recent Posts

After the Flood; Bringing Hope, One Home at a Time

8/23/2024 (Permalink)

The storms that brought massive flooding to the New Haven area has devastated our community, sweeping away not just homes and roads but also the very sense of security and stability we rely on. When the waters recede, the true impact of this storm is becoming apparent: the damage to homes, the disruption to lives, and the daunting task of recovery. We understand these challenges intimately because we are not just a business—we are a part of this community.

A Local Touch in the Wake of Disaster

Being a local company, we view every flood restoration job as more than just a project; it's a chance to support our neighbors and rebuild the fabric of our community. We’re familiar with the unique needs and concerns of our local residents and businesses, and our deep-rooted connections here drive us to go above and beyond in our service.

Our team is comprised of highly trained professionals who are not only experts in flood damage restoration but also your neighbors. We know that when disaster strikes, the last thing you want is to navigate a sea of impersonal companies that you will never see again. That’s why we prioritize compassionate, community-focused service every step of the way.

Comprehensive Flood Damage Restoration Services

Our approach to flood damage restoration is thorough and meticulous, designed to address every aspect of the recovery process:

Our approach to flood damage restoration is thorough and meticulous, designed to address every aspect of the recovery process:

  1. Immediate Response: Time is critical after a flood. Our 24/7 emergency response team is ready to act swiftly, minimizing further damage and beginning the restoration process as soon as possible.

  2. Water Extraction and Drying: We use advanced equipment to remove standing water and thoroughly dry out affected areas. This helps prevent mold growth and structural damage.

  3. Damage Assessment and Cleanup: Our experts conduct a detailed inspection to assess the extent of the damage. We handle the cleanup process with care, ensuring that all affected materials are properly removed and disposed of.

  4. Mold Remediation: While we all wait for to see what help is available, mold will develop in flooded basements. Our team is trained to remediate mold to safe levels. 
  5. Restoration and Repairs: From repairing damaged walls and floors to restoring personal belongings, we work diligently to return your home to its pre-flood condition. Our goal is to make the restoration process as seamless and stress-free as possible.

Flood damage can be overwhelming. Contact us today to learn more about our services and how we can assist you in navigating the road to recovery. 

Restoring Safety: Biohazard Cleanup by SERVPRO®

6/24/2024 (Permalink)

In the wake of unforeseen disasters, it's comforting to know that professionals like SERVPRO®  are dedicated to restoring homes and businesses to their former safety and beauty.

When faced with biohazard water damage, such as sewage backups or contaminated floodwaters, their expertise becomes invaluable in ensuring thorough cleanup and mitigation.

The Challenge of Biohazard Water Damage

Biohazard water damage poses unique challenges due to the potential health risks associated with contaminated water. Whether caused by sewage backups, flooding, or other sources, such incidents require immediate attention and specialized knowledge.

Why Choose SERVPRO?

**Expertise and Experience:**
SERVPRO brings decades of experience in biohazard cleanup to every job. Our technicians are trained in handling hazardous materials and equipped with state-of-the-art tools and techniques to safely and effectively restore properties.

**Safety First Approach:**
The team understands the critical importance of safety when dealing with biohazardous materials. We adhere to industry standards and protocols to minimize risks to both occupants and their environment throughout the cleanup process.

**Comprehensive Services:**
From initial assessment to final restoration, we offers comprehensive services tailored to each situation. This includes thorough water extraction, disinfection, deodorization, and structural drying to prevent mold and further damage.

**24/7 Availability:**
Disasters don’t keep office hours, and neither does the team at SERVPRO. Our rapid response team is available 24/7 to respond swiftly to emergencies, minimizing downtime and preventing secondary damage.

For more information on our services or to request assistance, call us at +1 203 664 3190.  Remember, in times of crisis, choosing the right restoration partner can make all the difference.

Understanding Mold Remediation: A Vital Step Towards a Healthy Home

6/24/2024 (Permalink)

Mold is a common household nuisance that, if left unchecked, can pose serious health risks and compromise the structural integrity of your home. Whether it's a result of water damage, high humidity, or inadequate ventilation, mold growth demands prompt attention and professional remediation.

What is Mold Remediation?

Mold remediation is the process of identifying, containing, and eliminating mold infestations in homes and buildings. It goes beyond simply cleaning visible mold; it involves addressing the root cause of the issue to prevent recurrence. This meticulous process requires expertise and specialized equipment to ensure thoroughness and effectiveness.

Why Choose SERVPRO® for Mold Remediation?

SERVPRO is a leading provider of mold remediation services, known for our meticulous approach and commitment to customer satisfaction. Here’s why we stand out:

1.Expertise and Experience: SERVPRO technicians are trained in advanced mold remediation techniques and adhere to industry standards. We understand the complexities of mold growth and are equipped to handle any scale of contamination.

2. Comprehensive Assessment: Before starting remediation, we conduct a thorough inspection to assess the extent of mold damage and identify the source of moisture. This step is crucial for developing a tailored remediation plan.

3. Effective Containment: To prevent mold spores from spreading to unaffected areas, SERVPRO uses advanced containment measures. This includes setting up barriers and negative air pressure to isolate the contaminated area.

4. Safe Removal and Cleaning: Using specialized equipment and EPA-approved cleaning products, SERVPRO removes mold colonies safely and effectively. We ensure that all affected materials are properly cleaned or removed to prevent future growth.

5. Prevention Strategies: Beyond remediation, our team offers recommendations to prevent mold recurrence. This may include improving ventilation, addressing leaks, or installing dehumidifiers to maintain optimal humidity levels.

Don’t let mold compromise your home’s safety and comfort. If you suspect mold growth or have experienced water damage, don’t hesitate to contact SERVPRO for professional mediation services. 

Beyond Restoration: Restoring Peace of Mind

6/17/2024 (Permalink)

Imagine coming home to discover your house transformed into a watery disaster zone, courtesy of a burst pipe. It's a scenario that strikes fear into the hearts of homeowners everywhere. However, amidst the chaos and despair, there exists a beacon of hope: SERVPRO®, the trusted name in water damage restoration.

The Calamity: A Burst Pipe

The sudden rupture of a water pipe can turn a peaceful home into a scene of chaos within minutes. Whether due to aging infrastructure, extreme temperatures, or an unforeseen accident, a burst pipe unleashes gallons of water into places where it doesn't belong. From soaking carpets and furniture to seeping into walls and ceilings, the damage can be swift and extensive.

Initial Response: Navigating the Crisis

In such moments of crisis, quick action is crucial. The first steps involve shutting off the water supply to prevent further flooding and ensuring the safety of all occupants. Once these immediate concerns are addressed, the focus shifts to damage assessment and mitigation. Here's where SERVPRO steps in.

SERVPRO: The Restoration Experts

SERVPRO is not just a cleanup crew; we are a lifeline in times of water damage emergencies. With their expertise and experience, SERVPRO teams swiftly assess the extent of the damage. Our thorough inspection identifies areas affected by water intrusion, even those not immediately visible to the untrained eye.

The Restoration Process

Once the assessment is complete, our team formulates a comprehensive restoration plan tailored to each unique situation. This plan typically includes:

  1. Water Extraction: Using powerful pumps and vacuums, SERVPRO extracts standing water from affected areas, minimizing further damage and mold growth.

  2. Drying and Dehumidification: Industrial-grade air movers and dehumidifiers are deployed to remove moisture from floors, walls, and air spaces. This step is crucial in preventing secondary damage and mold formation.

  3. Cleaning and Sanitizing: Salvageable belongings and structures are meticulously cleaned and sanitized to mitigate the effects of water damage and restore them to preloss conditions.

  4. Restoration: Finally, our skilled technicians undertake repairs and reconstruction as necessary. This may involve replacing drywall, repairing structural damage, or restoring damaged surfaces like carpets and hardwood floors.

Beyond Restoration: Restoring Peace of Mind

While SERVPRO's primary mission is physical restoration, our impact goes beyond repairing walls and floors. We restore peace of mind to homeowners by handling the complexities of insurance claims and providing clear communication throughout the process. Our dedication to customer satisfaction ensures that homeowners can focus on rebuilding their lives with minimal disruption.

Rising from the Ashes: SERVPRO of Shelton, Naugatuck's Compassionate Approach to Fire Damage Restoration

5/20/2024 (Permalink)


In the aftermath of a fire, the devastation can be overwhelming. Beyond the charred remains lie memories, possessions, and a sense of security upended. But amidst the chaos, there's hope – hope in the form of our fire damage restoration services. In this blog post, we'll explore how our expertise, dedication, and compassion help homeowners navigate the challenging journey of fire damage recovery.

Assessment and Planning:
The journey to recovery begins with a comprehensive assessment of the fire damage. Our trained technicians meticulously inspect the property, identifying areas of structural damage, smoke residue, and water damage from firefighting efforts. With this information in hand, we develop a customized restoration plan tailored to the specific needs of each homeowner.

Smoke and Soot Removal:
One of the most challenging aspects of fire damage restoration is the removal of smoke and soot residues. These microscopic particles can penetrate deep into building materials, leaving behind foul odors and unsightly stains. We employ advanced techniques and equipment to effectively remove smoke and soot from surfaces, ensuring a thorough cleanup and eliminating lingering odors.

Water Damage Mitigation:
In many fire damage scenarios, water damage is also a significant concern due to the water used to extinguish the flames. Our team is equipped to handle water extraction, drying, and dehumidification to prevent further damage and mold growth. Our goal is to restore the property to its pre-fire condition as quickly and efficiently as possible, minimizing downtime and disruption for homeowners.

Structural Repairs and Reconstruction:
Once the immediate threats have been addressed, our team turns its attention to structural repairs and reconstruction. Our skilled technicians work tirelessly to rebuild damaged areas, from repairing walls and roofs to replacing flooring and cabinetry. With a meticulous attention to detail and a commitment to quality craftsmanship, we restore properties to their former glory.

Support and Compassion:
Throughout the fire damage restoration process, we provides more than just technical expertise – we offer support and compassion to homeowners in their time of need. We understand the emotional toll that a fire can take, and we're here to guide homeowners through every step of the recovery process. 


When fire strikes, our franchise is here to help homeowners rise from the ashes. With our comprehensive fire damage restoration services, we mitigate damage, restore properties, and bring peace of mind to homeowners in their time of need. If you've experienced a fire, don't despair – let us be your partner in rebuilding and renewal. Together, we'll navigate the challenges of fire damage recovery and emerge stronger on the other side.

Round the Clock Service Available Because Disasters Don't Wait

8/23/2023 (Permalink)

Many of our clients are commercial property owners. When you own a business in Connecticut, you cant afford to shut your doors for any length of time. If your building suffers from water, mold or fire damage, a quick response and timely restoration is necessary. 

We know that you can't afford to wait around for a water restoration company to call you back and "try to get there by the end of the week". If your business has been damaged, you need help and you need it now. That's why at SERVPRO of Shelton, Naugatuck, we have a crew on call 24-7. If you have an emergency, we will be there asap - even if it's at night or on the weekend. We are part of the community and here to help. If you are reading this because your business is flooded, call us now for immediate service. 

Water, Fire and Mold Restoration for Your Commercial Property

8/23/2023 (Permalink)

When you own a business, you know the unexpected can occur. While you can't control everything that happens, you can have a plan in place for most events. Having a commercial restoration company on standby helps businesses to control the impact of fire damage and water damage.

When looking for a restoration company, keep the following criteria in mind. 

EFFICIENCY:  The key to getting back in business is swift action. Look for a company that has the staff and experience to get your business up amd running quickly.  You can't afford to be dealing with a slow moving restoration company. 

AVAILABILITY:  Does the company have staff on call during the weekends and on holidays?  What about nights? The company you hire needs to be ready to respond no matter what time and what day.

COMMUNICATION:  Is there a contact person you will have access to throughout the restoration process? Because of the resulting disturbances that come with damages resulting from flooding, leaks, and fire outbreaks, easy communication is key. 

SERVPRO of Shelton, Naugatuck is the areas leading commercial property damage restoration company for a reason. We are first to respond, our production managers are always available to answer questions- whether short or long, and we know that time is of the essence when getting your business back up and running. Give us a call to discuss how we can help. 

Water Damage Restoration for Commercial Properties

8/7/2023 (Permalink)

When you own a business, you know the unexpected can occur. While you can't control everything that happens, you can have a plan in place for most events. Having a commercial restoration company on standby helps businesses to control the impact of fire damage and water damage.

When looking for a restoration company, keep the following criteria in mind. 

EFFICIENCY:  The key to getting back in business is swift action. Look for a company that has the staff and experience to get your business up amd running quickly.  You can't afford to be dealing with a slow moving restoration company. 

AVAILABILITY:  Does the company have staff on call during the weekends and on holidays?  What about nights? The company you hire needs to be ready to respond no matter what time and what day.

COMMUNICATION:  Is there a contact person you will have access to throughout the restoration process?Because of the resulting disturbances that come with damages resulting from flooding, leaks, and fire outbreaks, easy communication is key. 

SERVPRO of Shelton, Naugatuck is the areas leading commercial property damage restoration company for a reason. We are first to respond, our production managers are always available to answer questions- whether short or long, and we know that time is of the essence when getting your business back up and running. Give us a call to discuss how we can help. 

The time to prepare for a hurricane is now!

7/28/2023 (Permalink)

It’s almost August and we are getting ready for the tropical storms and hurricanes that cause significant wind and water damage here in the Naugatuck Valley.

With a few more months of hurricane season ahead of us, take the time now to prepare for the next storm. 

Before the Hurricane:

  • Create or Replenish Your Emergency Kit. Ready.gov recommends these items for every household. 
  • Find out whether your property is flood-prone due to its elevation level and consider flood insurance if you are at risk.
  • Store copies of important documents, such as proof of ownership of any property and identification, as well as insurance policy information in your emergency kit.
  • Back up the data on your electronic devices to ensure it’s secure if your computer or other devices are damaged during the hurricane. 

Get your property ready:

  • Secure your roof. Check your roof for any loose shingles 
  • Maintain gutters and downspouts. Clean your gutters and downspouts regularly to prevent clogs. 
  • Secure your windows. For homes in CT, Installing plywood is a good temporary protection for your windows. 
  • Trim trees and shrubs. Loose branches in your yard (and neighborhood) could be struck by powerful winds during a storm, damaging your house. 
  • Secure loose objects. Your yard may also host objects that could become projectiles in high winds. Bring loose objects such as potted plants and lawn furniture inside and tie down larger items- such as trampolines and swingsets. 
  • Charge your cell phone to have a full battery if the power goes out.
  • Turn your refrigerator to the coldest setting so that food lasts longer during a power outage.
  • Take a trip to the gas station and fill up your cars as well as emergency fuel for your generator.

After the Hurricane

  • Be cautious of floodwater:  it may also can contain contaminants, dangerous debris or downed power lines.
  • Contact your insurance company for assistance and take pictures of damaged property.
  • Don’t touch wet electrical equipment
  • Throw out food that has been exposed to floodwaters or have not been maintained at a proper temperature. When in doubt, throw it out.
  • Don’t drink tap water if you’re not sure it’s safe.

SERVPRO of Shelton, Naugatuck specializes in storm damage clean-up.

Our 24 hour Emergency Services Team is ready to come board up or tarp up your damaged home or business. From water damage restoration to rebuilding your home after the storm, we are THE team to call after a hurricane damages your home. 

How long will it take to dry out my house?

7/10/2023 (Permalink)

It's the question on everybody's mind when the SERVPRO team is called to your home after a water damage. And it seems like it should be an easy answer however there are a number of variables that can affect how quickly the restoration of your home will take. 

When our team arrives at your home, we begin to document the cause of water damage, the extent of damage, and all surfaces involved. We then formulate a water damage restoration plan using a software program that is designed determine the number of air movers, air scrubbers and dehumidifiers are required to begin the drying process.

Of course, our team knows that there is more to this work than technical specs and we don't completely rely on a computer system. Our property managers utilize their decades of experience restoring homes and businesses after water damage in determining a treatment plan. 

So, to answer the question - when will it be dry? On average, a typical house will be dry in about four days, depending on the extent of the damage. For example, vacant homes usually have more severe damage and mold may have begun to grow before the water damage was discovered, necessitating more extensive treatment. 

We all want the restoration work to be done quickly and efficiently. Our crew works as a team to do the job right and allow you to go back to your normal routine as quickly as possible.