Archived Blog Posts
Smoke, Soot and Odor Removal After House Fires
8/2/2022 (Permalink)
Not only can the flames of a fire cause enormous damage, the ash, soot and smoke residue create a noxious environment in the home.
Both smoke and soot can create irritating odors, discolor walls or ceilings and cause breathing issues if there is a high concentration of ash left over.
Even a small home fire can cause a great amount of damage due to soot and smoke damage. We have arrived at jobs where a small kitchen fire may have caused minimal structural damage, yet smoke has managed to permeate items throughout the home and soot has covered every surface of the home. If you were to look at photos of a home with smoke damage, the damage doesn't appear substantial yet the clean up job is a big one.
SERPVRO of Shelton, Naugatuck is IICRC Certified to restore your home after a fire. When called to a job, our crew members have the expertise and equipment to properly treat all surfaces of ash and soot. Because ash can reactive negatively to certain cleaning agents, possibly causing permanent damage and toxic fumes, this is not a job that can be done with store bought cleaning agents. We have a large production facility in which we clean and store personal belongings off site while the home restoration is ongoing.
If you have a fire, there is no time to wait- give our team a call for a quick and expert response.
How to Choose a Restoration Company
7/31/2022 (Permalink)
When you’ve had water or fire damage at your Oxford area home or business, your first step after the flooding has been stopped or fire is out will be to find a restoration company.
Unless you have a family member or friend who swears by a particular company that they’ve had experience with, you will find yourself typing in a internet search and trying to choose a company based on the results.
We understand that it’s hard to pick a trustworthy company from the internet, especially when you may be in a state of distress and under a time constraint. Internet ratings and reviews such as on Google and Facebook are a good way to see what kind of experience others in your community have had with a company. We also recommend that you make sure potential restoration company meets the following criteria:
- Choose Local. When your house has damage, it’s important that the company you hire is locally owned and operated. The last thing that you need during the restoration process is being out on hold by a customer service representative in another state. SERVPRO of Shelton, Naugatuck is locally owned and our office staff and technicians live here too. They understand the unique situation that you are in first hand.
- Check Credentials. Make sure that the restoration company that you hire is fully licensed to do restoration and contracting work in the state of Connecticut. A certified restoration professional demonstrates that the company has received extensive training and is in good standing. The technicians on our staff are IICRC certified and skilled in using high-tech restoration equipment and employing advanced restoration methodologies.
- Use only an Insured Restoration Company. Insurance protects the technicians working onsite as well as you, the property owner. Any injuries to the homeowner or workers that result from the restoration process are covered by general liability insurance. Damage to the property itself that occurs as a consequence to the restoration work performed is also covered under the company’s insurance.
- Inquire About the Companies Availability. When water disasters strike, such as in weather related flooding or frozen pipes, the damage is often widespread throughout the community. A small restoration company may not have the resources to respond to the job quickly and complete the work in an expedient manner. SERVPRO of Shelton, Naugatuck is available 24/7 and we have a large crew so when widespread damage occurs, we can meet ALL of our customers needs.
- Ask for References. If you’d like to speak to a previous customer or two before hiring a restoration company, don’t be shy about asking for references. Choosing who to care for your home can be a big decision and having the assurance from somebody who has been in your situation can really help!
Toilet Overflows at Area Restaurants
7/21/2022 (Permalink)
The plumbing system in your busy restaurant receives a lot of wear and tear.
Because of the number of people filtering in and out of the bathrooms all day long, it is essential that you keep up with plumbing repairs and maintenance.
We know that water disasters can still occur despite being vigilant about the upkeep of your facility. If you do have a flood in your public bathroom, the clean up and restoration must be handled quickly and professionally so that your business continuity is minimally affected.
The time to call SERVPRO of Shelton, Naugatuck is immediately upon the discovery of a bathroom flood.
We understand time is of the essence in these situations and have crews ready to quickly respond to your call. Once we have removed any standing water, we examine the flooring. In a typical restaurant bathroom that has ceramic tile installed, the tiles and grout joints are water resistant when they are installed over plywood. However, any cracks make the tile and underlying subfloor vulnerable to water damage.
Oftentimes, the tile itself may not be damaged but the water will have penetrated the grouting, causing the subfloor to warp or expand. This can cause the tiles to break apart at the joints and come loose. To check for moisture under ceramic tiles, SERVPRO technicians use a non-penetrating meter. It might be necessary to dry the floor from the bottom or to drill holes into the floor so we can adequately monitor the drying process.
SERVPRO of Shelton, Naugatuck wants to get your Oxford area eatery open for business as quickly as possible however our number one priority is doing the water damage restoration job right the first time so that you don’t experience any secondary problems, such as mold.
HVAC Causes Water Damage
7/16/2022 (Permalink)
Has an air conditioner leak causing water damage to your home?
Air conditioners are known to leak – whether from a dirty filter, a malfunctioning pump, a cracked drain pan or even a damaged evaporator coil. We’ve seen this cause significant water damage to New Haven area homes. It can soak sheetrock walls and ceilings as well as insulation and carpeting.
If you have flooding from an A/C leak, your first course of action is to shut the unit off and call your serviceman to identify and repair the problem. Then, call SERVPRO of Shelton, Naugatuck to clean it up. When we receive your call, our office will send a team out to inspect the situation and immediately start the restoration work.
To treat water damage caused by air conditioning units, our treatment plan will likely include water extractors to remove any standing water as well as water that has soaked into carpets and upholstery. We also treat water damage events with air movers and dehumidifiers to remove the moisture out of the air and expedite the drying process. We use our floor mat extraction system to remove the moisture from wet wood and tile floors. This system utilizes a strong suction by use of mats, which are attached to a vacuum with hoses, allowing the vacuum to draw out moisture from underneath the floor.
Our services include the removal of any damaged and unsalvageable materials such as wet sheetrock, flooring and damaged baseboards. Our building services team is CT licensed to rebuild the damaged portions of your home. This might include repairing and painting walls, installing new flooring or even a complete rebuild of your home if necessary.
Emergency Hurricane Response
7/5/2022 (Permalink)
How does hurricane season affect southern Connecticut?
Roof Damage
What we often see here at SERVPRO of Shelton, Naugatuck is wind and water damage to homes and businesses. Hurricanes can rip shingles, roofing and insulation off roofs, quickly exposing a home to the rain. Our team has restored homes with extensive damage such as gaping holes in the roof.
Hurricane roof damage should be repaired as quickly as possible to prevent additional destruction to your home’s interior. Broken windows are also an issue during a storm that must be immediately addressed. When there is a hurricane projected, our franchise is always prepared with tarps and boards to provide our community with an immediate response.
Flooding and Water Damage
Flooding and water damage are common problems after a hurricane, especially if a home has sustained roof damage, door damage or window damage. They allow water to seep into your home, causing damage to your property and belongings. We often respond to homes and businesses with basement flooding after high winds.
When a storm hits, our team is ready and prepared to provide emergency service when you need it!
Why the Type of Flood Water Matters
6/1/2022 (Permalink)
Our approach to treating water damage in Connecticut homes depends on which category it falls into.
CAT 1 or Clean Water
Clean water is just that- water that has come from a source that is not contaminated. Examples of this would be a pipe bursting or a refrigerator leak. Also, if you have a leak that allows rainwater in through your roof, it is considered clean. The biggest hazard clean water presents is if the area that has been damaged is not properly cleaned and dried. This can result in mold and fungus growth.
CAT 2 or Gray Water
Gray water is water that is slightly contaminated, either because of the nature of the source or because of neglect. For example, clean water can become “gray” water if it is left untreated for an extended period time. When a toilet or washing machine overflows, the resulting water would be considered gray because of its source. Toilet overflows containing urine only are considered gray.
CAT 3 or Black Water
CAT 3 water may include bacteria, chemicals, pesticides, microbes and more. Sewage based components such as bacteria, fungi, feces, viruses and parasites. Black 3 water situations are usually caused by sewage backups or overflows and flooding.
Since the human eye cannot see bacteria, it is not always obvious whether the water in your home is a CAT 2 or CAT 3. If you experience a flood from a heavy rain, the water may look “clean,” but if there is any ground water that has backed up into your home as a result, there may be invisible microbes lurking in the water.
Any water damage that is not treated correctly will eventually elevate to the next category. Even a simple pipe burst can turn into a mold issue if not treated. If you have any water damage in your home, give us a call at (203) 664-3190 for service that you can count on.
Commercial Water Damage Restoration in Shelton
5/4/2022 (Permalink)
When a water or mold emergency strikes your business, time is paramount in keeping your financial losses down and eliminating the need of having to close your doors for a lengthy period of time.
The team from SERVPRO of Shelton, Naugatuck has serviced many local businesses over the past twenty years. Our team has the experience to get the job done fully and efficiently so that disruption to your business is minimal.
Whether it be a shopping plaza in which mold behind a shared wall affected two businesses, a new big box store with water damage due to a construction mishap or an apartment complex in which a kitchen sink leak damaged 4 apartments, our team is trained and equipped to mitigate the damage.
Call SERVPRO of Shelton, Naugatuck immediately if your business experiences a sewage leak, oil spill or burst pipes. Our crew will be on the job and working hard so that your business can keep its doors open.
Board Ups, Pack Outs and Content Management
4/19/2022 (Permalink)
When your business or home has had a fire, the restoration process involves more than the structural restoration of your home.
In addition to cleaning the smoke from the air in your home and the soot off of the surfaces, SERVPRO of Shelton, Naugatuck offers the following services:
Board-ups
In many cases in which there has been a fire, it is necessary to secure the openings of your home, such as the windows, doors and the roof. Our team uses sturdy, durable materials designed to protect homes from both the outside elements such as rain and snow as well as intrusion by outsiders. This is often one of the first actions we will take when we arrive at the job - even if it’s in the middle of the night.
Pack-Outs
After a fire, it may be necessary to move some or all of your personal belongings and furniture out of your home. This may be to protect your contents, to make the restoration and rebuild of your home easier and also in order to clean your things off site. Our franchise offers a pack out service and also has a dedicated storage facility in which we can store your items. Items such as carpeting, electronics, artwork and furniture might be restored off site by our technicians.
Inventory
When your home or business has experienced a fire, it is important to take an inventory of the contents inside prior to anything being discarded or packed up. At SERVPRO, we use a system called the Contents Claim Inventory Service (CCIS), which allows us to generate comprehensive room-by-room inventories. As we go through the items , we will categorize the contents as salvageable, non-salvageable and questionable. This allows for easier contents settlement with your insurance company.
Home fires are devastating. The restoration process doesn't have to be.
Where does mold grow in Connecticut homes?
4/11/2022 (Permalink)
Mold spores naturally exist in all interior and exterior environments and at normal levels, are not harmful. Given the opportunity, however, mold spores can grow quickly and reach dangerously high levels. Most people are aware of the health concerns that are associated with mold in the home and know to keep an eye out for mold growth in their showers and basements. There are some surprising places that mold can grow in the home and business where it's appearance isn't quite as apparent.
- Ceiling tiles – Many businesses choose to have dropped ceiling tiles installed due to the ease of access to the plumbing, fixtures and ductwork above them. In residential homes, ceiling tiles are often found in a finished basement. The lack of light and moisture from pipes and ducts, along with the obscurity of being hidden behind the ceiling, makes the space above your dropped ceiling ideal for mold growth. If you notice staining on your ceiling tiles, take them out and investigate the source of water. Once the leak has been repaired, replace any affected tiles.
- Under your area rugs and floor mats – Most homes and businesses have mats at the front entrance so that those entering can wipe their feet. But the rain, snow and mud that is shaken off boots saturates the rugs, creating a breeding ground for mold. Be sure to pick lift rugs, clean them and allow them to dry out on a regular basis to deter mold from growing.
- Behind the kitchen sink – We do several mold remediation jobs each year in which mold was discovered behind (or under) a kitchen sink. The culprit is typically a slow leaking pipe that goes unnoticed because of its location. The water damage is eventually discovered – sometimes because the cabinetry is rotting, other times due to kitchen renovation – and substantial mold growth along with it. If you notice any signs of leaking water under your sink such as discoloration of the cabinets or lifting of the flooring around the sink, call a plumber in to determine and repair the cause.
- HVAC system – Mold grows in ductwork because of the condensation that can build up due to the moist air blowing through them. HVAC ducts also collect organic material such as dust, pollen, animal fur and dead skin cells. This material happens to be an excellent source of food for mold spores. Typically, a musty odor is the first sign people notice that there may be mold in their ducts. Having your HVAC system cleaned annually will reduce the risk of mold growth by removing these particles.
- Your attic – Moisture in your attic can cause mold to grow. This can occur for a variety of reasons, the most obvious being a small, undetected roof leak. However, mold growth is also caused when an attic has inadequate or improperly installed venting. Additionally, air leaks in the attic allow warm, moist air to enter the space as well. Air leaks can be caused by a variety of reasons- the space around the chimney, the furnace vent and even cable and electrical lines entering the home.
The SERVPRO of Shelton, Naugatuck team specializes in mold damage remediation. Our mold specialists have over 30 years of experience identifying and treating homes and businesses that have mold infestations in the Connecticut.
Why Choose Us?
4/7/2022 (Permalink)
Why choose SERVPRO of Shelton, Naugatuck when you have damage to your home or business? Well, there are tons of reasons why we stand above other restoration companies but we've narrowed it down to 3 words.
1. Experience
In our decades in business, we have seen most water, fire and mold situations that exist. We've worked on jobs that many other area restoration companies have never experienced. When your life and business are being disrupted by damage, you don't need to be dealing with a contractor who is monkeying around, not sure how to deal with a particular problem. We've been there and done that.
2. The Expertise
We have the training on how to do things, and how to do them the most efficient and effective way. Our team is trained by the SERVPRO national system as well as the IICRC. That, along with on the job training by some really knowledgeable guys, gives our technicians the tools to do the job right.
3. The Equipment
We have equipment that we own that can get the job done. We have invested in the tools needed for all situations - whether that is a small home fire or a 20,000 foot warehouse flood. You won't find us scavenging around to get machines to run in your home.
What more could you ask for?
Oh, yeah, we're also known for being super friendly and quick to respond when asked a question. Folks tend to like that :)
Keeping Pets Safe in the Case of a Home Fire.
3/28/2022 (Permalink)
Not only are house fires devastating because of the damage they inflict to your home, but many people also lose their pets in such fires. There are safety precautions that can be taken to help protect your pets in the case of fire.
If you leave your pet home unattended (whether for an extended period of time or daily while you are at work), consider installing a monitored smoke detector. If the alarm goes off while you are away, emergency services will be alerted.
Also consider placing a pet rescue sticker on the door or window. Such stickers inform emergency responders information about the pets inside of your house, such as how many and what kind are inside.
During your household fire drills, include your pets. Know where your pet may hide in the event that they are scared of the fire itself, the smoke alarms and fire trucks. Practice your drill with your smoke detectors ringing so that your pet will associate the noise with the evacuation routine.
Have a plan in place. Designate a family member who is responsible for each pet as well as a backup. If your pet cannot be safely located because of smoke or flames, leave windows and doors open as an escape route. Always have identification tags on your pet, as they sometimes run away out of fear. Tags will ensure their return if they are found.
Nobody expects to experience a house fire, but having a safety plan in place will help keep your fur baby safe in the event that you do.
Commercial Property Damage Restoration
2/28/2022 (Permalink)
When you own a business, you know the unexpected can occur. While you can't control everything that happens, you can have a plan in place for most events. Having a commercial restoration company on standby helps businesses to control the impact of fire damage and water damage.
When looking for a restoration company, keep the following criteria in mind.
EFFICIENCY: The key to getting back in business is swift action. Look for a company that has the staff and experience to get your business up amd running quickly. You can't afford to be dealing with a slow moving restoration company.
AVAILABILITY: Does the company have staff on call during the weekends and on holidays? What about nights? The company you hire needs to be ready to respond no matter what time and what day.
COMMUNICATION: Is there a contact person you will have access to throughout the restoration process?Because of the resulting disturbances that come with damages resulting from flooding, leaks, and fire outbreaks, easy communication is key.
SERVPRO of Shelton, Naugatuck is the areas leading commercial property damage restoration company for a reason. We are first to respond, our production managers are always available to answer questions- whether short or long, and we know that time is of the essence when getting your business back up and running. Give us a call to discuss how we can help.
Water Dripping Down the Walls of Your House?
2/14/2022 (Permalink)
The Naugatuck Valley has had a rough few weeks- with snow, ice and single digit temps hitting us hard. Our office has received a number of calls from homeowners with water dripping down their walls - a sure sign of an ice dam.
An ice dam is a ridge of ice that forms at the edge of a roof. Typically, this happens after a snow storm, when there is a pile of snow sitting on the roof above your attic. After the weather warms to above 32 degrees and melts the snow, it causes the top layer to form into a mound of ice. The water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.
An ice dam can damage both your roof and the inside of your home because when the ice dam reaches its capacity, it begins to make its way under the shingles. When the ice melts, it drips into your home. The walls, insulation and ceilings of your home can become damaged. If left untreated, mold can also become an issue.
If your Fairfield County home has an ice dam, there are some steps that you can take to remove it.
1. Remove the ice dam by breaking it free in small pieces by tapping it gently with a blunt mallet. Work slowly and carefully so that you do not damage your shingles.
2. Use calcium chloride ice melter to weaken the ice. This will melt its way down through the dam, clearing a path for the underlying water to drain. Do NOT use rock salt, as it will damage paint and metal.
The SERVPRO of Shelton, Naugatuck team is trained and equipped to restore homes that have water damage from ice dams. Call us if you have damage to your roof from snow and ice this winter.
I had a WHAT?
2/7/2022 (Permalink)
If you've walked into your home to find a thin layer of black soot covering every surface and black cobwebs in the corners of your ceiling, it's likely you've had a furnace puffback.
Although not an everyday occurrence, we receive several restoration calls a year from homeowners who have had a furnace puffback. A puffback occurs when the oil burner malfunctions. This can be because the burner doesn’t ignite immediately and a buildup of fumes causes an explosion similar to that of a car backfiring. Puff backs can also happen when debris builds up and causes an explosion when the boiler turns on. In either case, the explosion sends soot and debris through the furnace or boilers exhaust system and into your home. In our experience, the soot tends to be more widespread in forced hot air systems as the heating ducts spread the soot with same efficiency that they spread air throughout the home.
A puffback leaves a fine layer of oil based soot on all of the surfaces of a home. This includes hard surfaces such as floors, walls and furniture as well as soft furnishings such as curtains, bedding, clothing and carpeting. In fact, because it is literally blasted throughout your house, the soot from a puffback manages to find its way into every nook and cranny.
When you’ve had a puffback, you will know it!
You may first notice a black sticky film on your countertops and then realize that it is widespread throughout your home. Some homeowners will see what appears to be black spiderwebs in the corners of your rooms - this is a common way the soot collects and settles.
Attempts to remove the soot will prove futile and possibly make the damage worse. Because of its oil based nature, the residue left after a puffback requires professional restoration. Our team is experienced, trained and equipped to properly clean your home and it’s contents of oil and soot. The good news is that puffbacks are typically covered under your homeowners insurance policy. When you experience a puffback, call your oil burner specialist, your insurance agent and SERVPRO of Shelton, Naugatuck for immediate service.
7 Tips to Keep Your Pipes From Freezing
1/19/2022 (Permalink)
The number one call we get in our office during the winter is from homeowners whose pipes have frozen and burst. There are some preventative steps that can be taken to reduce your risk of water damage during freezing weather.
1. Wrap your outside faucets with foam insulation or install a freezeproof faucet to protect from freezing.
2. To keep the wind out of your home, caulk around your pipes before they enter the house.
3. Disconnect your garden hoses - you wont be needing them until April.
4. If the weather is forecast to drop in the single digits, leaving inside faucets at a slow drip will reduce the risk of pipes freezing.
6. Open the cupboard doors in your kitchen and bathroom to allow the warm air to hit the pipes.
7. If your home is vacant over the winter, have it winterized by shutting off and draining all of the lines.
What happens if you follow all of these tips and still find your home flooded from a burst pipe? Call us for emergency restoration services - we are available 24/7/365.
Single Digit Temps this Week in Naugatuck
1/19/2022 (Permalink)
With the thermometer dipping into negative degrees this week, pipes in the Naugatuck Valley homes are at risk of freezing, especially because many homes are vacant while families travel for the holidays.
Although pipes can freeze anywhere in your home, there are some areas that are more susceptible than others.
1. Your Crawlspace - Many older homes in CT have a crawlspace rather than a full basement. These are typically not insulated and the pipes are exposed to the environment. Lining the sides of the space with foam board and the ground with plastic can help. You may also consider installing a heat cable that runs along the pipes and is turned on when the temps drop.
2. Under the Kitchen Sink - In particular, sinks that are on an exterior wall tend to experience frozen pipes. An easy solution to this is leaving your cabinet doors open to allow the warm air in the home to circulate.
3. Bonus Rooms Above the Garage - Most bonus rooms are built above an unheated garage. They are exposed to the cold air (especially along the exterior walls). Keeping the temperature in your garage above freezing with the use of space heaters on frigid days can help.
Frozen pipes can happen to anyone. We have responded to water damage from burst pipes in houses built in the 1700's as well as homes that are new construction. We've seen it all and have the experience to restore your home quickly and thoroughly. If you have a pipe burst, give us a call at (203) 664-3190
We are a New Franchise, but Not New to SERVPRO!
1/19/2022 (Permalink)
Greg Geaski owns and operates 4 Connecticut SERVPRO franchises.
When looking for a water or fire damage restoration company online after you've experienced a flood or smoke damage, you may have come across the listing for SERVPRO of Shelton, Naugatuck. And, you may have noticed that we don't have a ton of online reviews and that our franchise has only been around for a short time.
Understandably, you might be concerned that we don't have the reputation or experience to clean up and restore your damaged home or business. The good news is that SERVPRO of Shelton, Naugatuck is owned and operated by Greg Geaski, who also owns 3 other Connecticut SERVPRO franchises and has been in the restoration industry for decades.
So, while our name might be new, our business is not. Our technicians and office staff are IICRC trained and have the years of experience needed to get the job done right, every time.
Thank you for conidering SERVPRO of Shelton, Naugatuck for your restoration needs. Please feel free to call us at (203) 664-3190 if you have any questions.
Water Damage Restoration for Commercial Properties
1/4/2022 (Permalink)
The relationship with a restoration company for commercial property owners is an important one.
When water damage strikes a business, it’s vital for the owner to have a restoration company that they know is locally owned, reliable and trustworthy come mitigate the damage. Whether you manage an apartment complex or own a local store, you need a quick and professional clean up so that your business is minimally impacted.
You never know when water damage will occur. Yes, flooding after a storm or during the spring snow melt is common source of water damage however you would be surprised at some other causes of water damage in Connecticut businesses.
Malfunctioning sprinkler systems.
We frequently receive calls from owners of commercial properties- from warehouses to nursing homes- in which the sprinkler system has gone off and flooded the building. This can be caused by a faulty sensor, broken thermal element or sprinkler head and allow thousands of gallons of water to flood the structure and cause substantial damage.
Damaged appliances and equipment.
In particular, restaurants, hotels and catering facilities are susceptible to water damage due to a broken appliance however this can pertain to any commercial property that has appliance. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
Backed up sewer lines.
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, the potential dangers of the contaminated, or "black", water. Black water can cause health effects to residents and employees as well as and damage the structure and contents of your building.
Broken pipes.
Whether it’s a simple crack from the aging process or a frozen pipe that freezes, commercial properties are just as at risk of widespread damage from a broken pipe as residential properties are.
If you own a commercial property in the Naugatuck Valley and have water damage, call us for immediate service.
Our Bottom Line
12/13/2021 (Permalink)
SERVPRO of Shelton, Naugatuck is an independently owned franchise that is operated by Greg Geaski. While we follow the business model and high standards set out by the National SERVPRO Corporation, we run our business as any local business owner would - with a focus on creating an atmosphere of growth, customer satisfaction and building strong community ties.
Our leadership team understands that we must invest in training, equipment and hiring talented employees in order to have a successful business. Our employees are carefully selected to be part of our team. We know that whether it’s one of our admins answering the phone or a technician on the crew, the people on our team represent our company and our standards. We understand that when somebody is working in your home, it is important that you feel confident in their knowledge, that they are trustworthy and respectful. Our employees know that if a customer brings a concern to their attention, we want to know about it so we can make sure that their experience is 100% satisfactory.
In our organization, we value a high standard of work. This means that not only do we take advantage of the training programs that the SERVPRO National Corporation provides, we also enroll our team in courses provided by The Institute of Inspection, Cleaning and Restoration Certification (IICRC). We know that it’s a simple equation - the more our team is taught, the better work they can do. We keep a full crew staffed throughout the year- not just in the busy winter months - so that we can always respond to the calls we receive quickly and with ample people and equipment. Our warehouse manager, Marc D’Addio, makes certain that all of our equipment is in good working order so that our customers and crew aren’t inconvenienced with the hassle and delay of a broken piece of machinery.
As a local business, we care about our community. Our office staff and crew work closely with our customers and build relationships. We know that we might see one of our customers in the grocery store, at a game or at the beach. We want to be able to greet them with a friendly “hi” and know that they are truly happy to have run into us.
Our best advertising comes from satisfied customers who want to recommend SERVPRO of Shelton, Naugatuck to their friends and family when they have a water or fire disaster in their home or business.
How Long Will it take to Dry Out My House?
11/10/2021 (Permalink)
How long will it take to dry out my house?
It's the question on everybody's mind when the SERVPRO team is called to your home after a water damage. And it seems like it should be an easy answer however there are a number of variables that can affect how quickly the restoration of your home will take.
When our team arrives at your home, we begin to document the cause of water damage, the extent of damage, and all surfaces involved. We then formulate a water damage restoration plan using a software program that is designed determine the number of air movers, air scrubbers and dehumidifiers are required to begin the drying process.
Of course, our team knows that there is more to this work than technical specs and we don't completely rely on a computer system. Our property managers utilize their decades of experience restoring homes and businesses after water damage in determining a treatment plan.
So, to answer the question - when will it be dry? On average, a typical house will be dry in about four days, depending on the extent of the damage. For example, vacant homes usually have more severe damage and mold may have begun to grow before the water damage was discovered, necessitating more extensive treatment.
We all want the restoration work to be done quickly and efficiently. Our crew works as a team to do the job right and allow you to go back to your normal routine as quickly as possible.
Protect Your Home Against Winter Storms
11/6/2021 (Permalink)
Most of the leaves are on the ground in Litchfield County and we will soon see some of that white stuff falling from the sky. It's time to switch gears and settle in for the long, cozy New England winter. Now is the time to take a few steps to ready your home for the months to come.
Oil Burner Servicing - If you have not already done so, make an appointment to have your oil burner serviced. This is recommended on an annual basis. Having the burner tuned up and cleaned of dust and grime that has accumulated improves system efficiency, which means better heating performance and lower heating costs. It also minimizes the risk of your oil burner requiring a major emergency repair in the midst of freezing temperatures. At SERVPRO of Shelton, Naugatuck, we respond to many homes each winter that have water damage due to frozen pipes caused by a malfunctioning oil burner.
Wood Stove and Fireplace Cleaning - Many of our customers heat their homes with wood or pellet stoves and fireplaces throughout the Connecticut winter. These alternatives to oil heating provide what is often a more affordable source of heat. We recommend that you check your fireplace for any signs of excessive soot, cracks in the chimney and that your chimney cap is secure. Have your chimney swept annually to avoid soot buildup, or creosote. A blocked chimney can cause a chimney fire, which is not always easily detected. These can spread quickly through the walls and roof of your home and result in massive damage to your home. A blocked chimney or a chimney with an improperly functioning flue can also cause a buildup of carbon monoxide, putting those inside your home at risk.
Prepare the outside of your home - Trim trees with branches that are low laying and may be an issue when covered with snow and ice. Snow and ice causes them to be heavy and possibly cause damage to your home during winter storms. Also, check your gutters to make sure they are free of leaves and debris so that they can function properly. If ice dams on your roof have been an issue for your home in the past, consider installing roof heat cables that help snow and ice melt on your roof before causing water damage inside your home.
At SERVPRO of Shelton, Naugatuck, we are ready 24 hours a day to respond to your call. If you do experience a frozen pipe that bursts or a chimney fire or puffback this winter, call us at (203) 664-3190.
Emergency Restoration Services for Your Commercial Property
11/1/2021 (Permalink)
Restaurant owners know that it is an unpredictable business.
Anything can be thrown your way and an experienced owner is an expert at handling emergencies quickly and adeptly as they arise. Restaurants are particularly susceptible to water, fire and mold problems and our franchise receives calls on a regular basis from restaurant owners who require our restoration services.
With several cooks in the kitchen and hot stoves going all day long, kitchen fires occur frequently. Even a small fire in your commercial kitchen might necessitate a temporary shut down of your restaurant. The smoke odor quickly spreads throughout the restaurant, is absorbed into upholstered chairs, carpeting, walls and drapery. SERVPRO of shelton, Naugatuck uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Often in conjunction with fire damage in restaurants is water damage from rescue efforts. The water damage can originate from a sprinkler system setting off in response to detected smoke or from the fire department’s rescue efforts. Some of our clients have also had water damage in their restaurants due to a burst pipe, appliance malfunction or human error. Regardless of the cause, it is important to call us to restore your building immediately. A failure to properly address water damage in your restaurant can lead to additional problems such as mold growth.
Mold in restaurants can be particularly troubling as the environment (water and steam) has high humidity levels, creating prime real estate for mold growth. Any mold discovered in your restaurant requires professional remediation. Mold might grow behind walls or ceiling tiles, flooring or even under your restaurant carpeting (think of how many drinks are spilled every day).
If you own a restaurant in the Naugatuck Valley, give us a call at (203) 664-3190. We will schedule an appointment to come out and discuss any current concerns that you have for your building as well as set up an Emergency Ready Profile, which will enable you to quickly act if your restaurant does have fire, water or mold damage in the future.
You Have a Fire Extinguisher, But Do You Know How to Use It?
11/1/2021 (Permalink)
Most of us have at least one fire extinguisher in our Connecticut homes as well as in our schools and workplace.
However, according to FEMA, the majority of Americans don’t know how to use an extinguisher.
This is a dangerous statistic given that fires can double in size every 60 seconds. You don’t want to be frantically reading a manual while the a stovetop fire spreads throughout your kitchen. While operating one is not difficult, there are a few key rules that you should know.
Fire extinguishers are categorized by a variety of classes based on the type of fire they are formulated to extinguish. Most fire extinguishers for homes and public spaces are classified as Class ABC extinguishers, meaning they’re suitable for putting out wood and paper fires, flammable liquid fires, and electrical fires. If you work in a commercial kitchen, your extinguisher is most likely a Class K.
Class A – Ordinary solid combustibles like wood, cloth, and paper products.
Class B – Flammable liquids and gases.
Class C – Electrical fires. (Do not use water to put out this kind of fire – you could get electrocuted!)
Class D – Flammable metals.
Class K – Oils and grease fires. (Never use water on a grease fire – it will cause the flames to explode and spread.)
If you have a fire in your home, a good rule of thumb in determining whether a fire extinguisher will be effective on it is the height of the fire. If the fire is taller than you, your extinguisher most likely will not be able to extinguish the fire and it is recommended that you vacate the premises and dial 9-1-1.
If you are taller than the fire, position yourself in a location where you can make an exit if necessary and confirm that you have the right type of extinguisher for your fire.
According to the U.S. Fire Administration, the best way to remember how to use a fire extinguisher is by remembering the acronym "PASS".
- Pull the pin.
- Aim the nozzle at the base of the fire. Hitting the tops of the flame with the extinguisher won’t be effective.
- Squeeze the trigger. In a controlled manner, squeeze the trigger to release the agent.
- Sweep from side to side. Sweep the nozzle from side to side until the fire is put out. Keep aiming at the base while you do so. Most extinguishers will give you about 10-20 seconds of discharge time.
- Slowly back away. Even if the fire appears to be extinguished, don’t turn your back on it. There might be unseen hot spots or hidden fires that can ignite into a large flame at any moment.
Please remember that once you’ve used a fire extinguisher, even if you didn’t deplete all the pressure, you must get it recharged.
Do You Have a Musty Smell in Your House?
11/1/2021 (Permalink)
In our years in the water damage restoration industry, we have seen many causes of water damage - from toilet overflows to burst pipes to roof leaks.
Leaky pipes are the cause of many calls to our office. They are often hidden behind walls and cabinets and not discovered until the damage is widespread. Because of this, a pipe leak can cause a considerable amount of damage as the water becomes absorbed into walls, carpeting and ceilings. If allowed to leak long enough, a pipe can damage wood support beams and cause structural issues to a home.
There are some signs of a leaky pipe that you can be on the lookout for that will help you deal with the water damage before it becomes a major issue.
- A musty smell. A home should not have a musty smell. If you notice an odd smell that doesn't go away after cleaning the area, it's possible that there is water or mold in your walls that are causing this.
- Lifting or buckling of floors. If you notice your vinyl floors lifting at the corners or your wood floors or tiles buckling, it's possible that water is seeping in from the edge (particularly if it is in a kitchen or bathroom)
- Warping or discoloration of your cabinets. Check under the sink in your kitchen and bathroom. If there is any warping of the wood or staining from water, it's possible there is a leak that is allowing water to drip behind and can be causing mold to grow behind the cabinets.
- Peeling wall paint or wallpaper. When your walls have absorbed too much water from a pipe leak and reached a saturation point, the wallpaper and paint will begin showing signs of damage.
- Water stains on your ceiling. This is a telltale sign that there is leaking going on - whether from a toilet overflow or a bathroom sink pipe leaking.
While it may be tempting to ignore a minor sign of water damage such as a small stain on a ceiling, keep in mind that the problem will not resolve itself. Allowed to continue, your leak go from a little problem to a big one. The moisture present will also allow mold to grow, which will require a secondary restoration treatment.
If you see any of these signs of water damage in your home, call SERVPRO of Shelton, Naugatuck at (203) 664-3190.
We have the experience and training to make it "Like it never even happened."
Why Choose SERVPRO of Shelton, Naugatuck?
10/8/2021 (Permalink)
If you home has experienced water or fire damage that has affected your roof, windows or exterior walls, protecting your home is our immediate concern. After receiving your call, our crew will come out to your home and tarp and board up damaged windows and roofs. This prevents additional damage from rain or debris as well as secures your structure and its contents.
Once we've made certain that no further damage can occur, we begin the restoration process. We remove any remaining water and dry out the structure. Our office staff will order a dumpster for you and the crew will discard any materials such as flooring, insulation and wet sheetrock that are unsalvageable. Our team sorts through and inventories your belongings, working with your insurance adjustor to determine which items are salvageable. Contents that can be saved are restored professionally, typically off site at our production facility. Your home will be sanitized and ready for reconstruction.
The professionals at SERVPRO of Shelton, Naugatuck can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. Our Connecticut certified construction team can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.
The services that we provide includes:
- Carpet Repair and Installation
- Board Up
- Document Drying
- Dry Cleaning
- Drywall Installation
- Drywall Removal
- Electrical Services
- Furniture Restoration
- General Contracting
- Hardwood Floor Repair
- HVAC Services
- Linoleum Floor Repair
- Marble Floor Repair
- Move Out
- Painting
- Plumbing
- Portable Power
- Roof Tarp
- Roofing Services
- Scalable Resources
- Temporary Fencing
- Temporary Warehouse Space
- Tile Floor Repair
- Tree Removal
Whether your home just needs a laminate flooring replaced or a full rebuild after fire damage, the SERVPRO of Shelton, Naugatuck team is qualified to do the job.
When you call our offices after fire or water damage to your home or business, you can count on us to be there from the beginning to the end.
Can Your Carpeting be Saved After a Flood?
9/13/2021 (Permalink)
When there is a flood in a home or business, the carpeting is usually affected. Whether a traditional cut pile or a commercial glue down, wet carpet always needs to be addressed. Our treatment of damaged carpet is not a one-size fits all application, but rather it varies depending on the category of water loss and current condition of carpet
There are three categories that water flooding falls into.
Category 1 is clean water that may be found when a bathtub overflows or ice maker line leaks. If the restoration process begins within hours of occurring the likelihood of salvaging the carpet is extremely high.
Category 2, also referred to as gray water, is water that has picked up some forms of contamination, such as water from the dishwasher or a washing machine flood. The soap, food particles and soil that are found in the water create a CAT 2 water loss. Salvaging carpets under this condition is also possible however the emergency service of drying must begin quickly.
Category 3 water damage is defined by water that is contaminated and potentially hazardous. Think raw sewage or water damage that started as another category due to prolonged interaction with bacteria and other pathogens on the building materials that populate due to the increased moisture content. Toilet overflows, sewage backups and flooding from ground water are examples of a CAT 3. Carpeting hit by CAT 3 water is not salvageable.
After the Fire: Smoke and Soot Removal
9/13/2021 (Permalink)
Not only can the flames of a fire cause enormous damage, the ash, soot and smoke residue create a noxious environment in the home.
Both smoke and soot can create irritating odors, discolor walls or ceilings and cause breathing issues if there is a high concentration of ash left over.
Even a small home fire can cause a great amount of damage due to soot and smoke damage. We have arrived at jobs where a small kitchen fire may have caused minimal structural damage, yet smoke has managed to permeate items throughout the home and soot has covered every surface of the home. If you were to look at photos of a home with smoke damage, the damage doesn't appear substantial yet the clean up job is a big one.
SERPVRO of Shelton, Naugatuck is IICRC Certified to restore your home after a fire. When called to a job in the Derby, CT area, our crew members have the expertise and equipment to properly treat all surfaces of ash and soot. Because ash can reactive negatively to certain cleaning agents, possibly causing permanent damage and toxic fumes, this is not a job that can be done with store bought cleaning agents. We have a large production facility in which we clean and store personal belongings off site while the home restoration is ongoing.
Call us at (203) 664-3190 if you need help bringing your home back to pre-fire condition.
Home Restoration From Start to Finish
9/13/2021 (Permalink)
If you home has experienced water or fire damage that has affected your roof, windows or exterior walls, protecting your home is our immediate concern. After receiving your call, our crew will come out to your home and tarp and board up damaged windows and roofs. This prevents additional damage from rain or debris as well as secures your structure and its contents.
Once we've made certain that no further damage can occur, we begin the restoration process. We remove any remaining water and dry out the structure. Our office staff, Theny and Alexis, will order a dumpster for you and the crew will discard any materials such as flooring, insulation and wet sheetrock that are unsalvageable. Our team sorts through and inventories your belongings, working with your insurance adjustor to determine which items are salvageable. Contents that can be saved are restored professionally, typically off site at our production facility. Your home will be sanitized and ready for reconstruction.
The professionals at SERVPRO of Shelton, Naugatuck can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. Our reconstruction services crew can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.
The services that we provide includes:
- Carpet Repair and Installation
- Board Up
- Document Drying
- Dry Cleaning
- Drywall Installation
- Drywall Removal
- Electrical Services
- Furniture Restoration
- General Contracting
- Hardwood Floor Repair
- HVAC Services
- Linoleum Floor Repair
- Marble Floor Repair
- Move Out
- Painting
- Plumbing
- Portable Power
- Roof Tarp
- Roofing Services
- Scalable Resources
- Temporary Fencing
- Temporary Warehouse Space
- Tile Floor Repair
- Tree Removal
Whether your home just needs a laminate flooring replaced or a full rebuild after fire damage, the SERVPRO of Shelton, Naugatuck team is qualified to do the job.
It's Time to Clean Out your Gutters!
9/13/2021 (Permalink)
Fall is just around the corner, and with it, leaves, leaves and more leaves.
I’m sure that it goes without saying for most of you, however, I’m going to go ahead and remind you to clean out your gutters this fall.
I usually find myself doing this task twice- once at the beginning of the season to get all of the wet, decaying leaves and twigs that have accumulated all year out. Then, I go out a second time in November, after all of the leaves have fallen but before the snow falls, to do a clearing of all of the new leaves.
A common cause of roof and water damage in residential properties after a storm is malfunctioning gutters.
When your gutters are clogged, the water collects and spills out of the top in both directions. When it falls away from your house, it pools and causes problems at your foundation level, causing damage to your foundation and often flooding your basement. When it flows out onto your roof, it can create a leaking problem in your attic. Roof leaks often go unnoticed because most of us don’t make frequent visits into our attic spaces. But, eventually, the water will make its way into the insulation, walls and ceilings of your home. Roof leaks are also a common reason why attic mold grows.
Cleaning out your gutters lowers your risk of basement flooding and roof leaks.
However, if you do find yourself with a flood due to clogged gutters, don’t worry - we won’t judge! We understand that despite a homeowner’s best intentions, life gets busy and accidents happen! Give our office a call and schedule an appointment with our team to restore your home "Like it never even happened."
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