How to Choose a Restoration Company

7/31/2022 (Permalink)

When you’ve had water or fire damage at your Oxford area home or business, your first step after the flooding has been stopped or fire is out will be to find a restoration company.

Unless you have a family member or friend who swears by a particular company that they’ve had experience with, you will find yourself typing in a internet search and trying to choose a company based on the results. 

We understand that it’s hard to pick a trustworthy company from the internet, especially when you may be in a state of distress and under a time constraint.  Internet ratings and reviews such as on Google and Facebook are a good way to see what kind of experience others in your community have had with a company. We also recommend that you make sure potential restoration company meets the following criteria:

1. Choose Local. When your house has damage, it’s important that the company you hire is locally owned and operated. The last thing that you need during the restoration process is being out on hold by a customer service representative in another state. SERVPRO of Shelton, Naugatuck is locally owned and our office staff and technicians live here too. They understand the unique situation that you are in first hand. 
2. Check Credentials. Make sure that the restoration company that you hire is fully licensed to do restoration and contracting work in the state of Connecticut. A certified restoration professional demonstrates that the company has received extensive training and is in good standing. The technicians on our staff are IICRC certified and skilled in using high-tech restoration equipment and employing advanced restoration methodologies.
3. Use only an Insured Restoration Company. Insurance protects the technicians working onsite as well as you, the property owner. Any injuries to the homeowner or workers that result from the restoration process are covered by general liability insurance. Damage to the property itself that occurs as a consequence to the restoration work performed is also covered under the company’s insurance. 
4. Inquire About the Companies Availability. When water disasters strike, such as in weather related flooding or frozen pipes, the damage is often widespread throughout the community. A small restoration company may not have the resources to respond to the job quickly and complete the work in an expedient manner. SERVPRO of Shelton, Naugatuck is available 24/7 and we have a large crew so when widespread damage occurs, we can meet ALL of our customers needs. 
5. Ask for References. If you’d like to speak to a previous customer or two before hiring a restoration company, don’t be shy about asking for references. Choosing who to care for your home can be a big decision and having the assurance from somebody who has been in your situation can really help!

Why Choose Us?

4/7/2022 (Permalink)

Why choose SERVPRO of Shelton, Naugatuck when you have damage to your home or business? Well, there are tons of reasons why we stand above other restoration companies but we've narrowed it down to 3 words. 

1. Experience

In our decades in business, we have seen most water, fire and mold situations that exist. We've worked on jobs that many other area restoration companies have never experienced. When your life and business are being disrupted by damage, you don't need to be dealing with a contractor who is monkeying around, not sure how to deal with a particular problem. We've been there and done that.  

2. The Expertise

We have the training on how to do things, and how to do them the most efficient and effective way.  Our team is trained by the SERVPRO national system as well as the IICRC. That, along with on the job training by some really knowledgeable guys, gives our technicians the tools to do the job right.

3. The Equipment

We have equipment that we own that can get the job done. We have invested in the tools needed for all situations - whether that is a small home fire or a 20,000 foot warehouse flood. You won't find us scavenging around to get machines to run in your home. 

What more could you ask for?

Oh, yeah, we're also known for being super friendly and quick to respond when asked a question. Folks tend to like that :)

We are a New Franchise, but Not New to SERVPRO!

1/19/2022 (Permalink)

Greg Geaski owns and operates 4 Connecticut SERVPRO franchises.

When looking for a water or fire damage restoration company online after you've experienced a flood or smoke damage, you may have come across the listing for SERVPRO of Shelton, Naugatuck. And, you may have noticed that we don't have a ton of online reviews and that our franchise has only been around for a short time. 

Understandably, you might be concerned that we don't have the reputation or experience to clean up and restore your damaged home or business. The good news is that SERVPRO of Shelton, Naugatuck is owned and operated by Greg Geaski, who also owns 3 other Connecticut SERVPRO franchises and has been in the restoration industry for decades. 

So, while our name might be new, our business is not. Our technicians and office staff are IICRC trained and have the years of experience needed to get the job done right, every time. 

Thank you for conidering SERVPRO of Shelton, Naugatuck for your restoration needs. Please feel free to call us at (203) 664-3190 if you have any questions. 

Our Bottom Line

12/13/2021 (Permalink)

SERVPRO of Shelton, Naugatuck is an independently owned franchise that is operated by Greg Geaski. While we follow the business model and high standards set out by the National SERVPRO Corporation, we run our business as any local business owner would - with a focus on creating an atmosphere of growth, customer satisfaction and building strong community ties.

Our leadership team understands that we must invest in training, equipment and hiring talented employees in order to have a successful business. Our employees are carefully selected to be part of our team. We know that whether it’s one of our admins answering the phone or a technician on the crew, the people on our team represent our company and our standards. We understand that when somebody is working in your home, it is important that you feel confident in their knowledge, that they are trustworthy and respectful. Our employees know that if a customer brings a concern to their attention, we want to know about it so we can make sure that their experience is 100% satisfactory. 

In our organization, we value a high standard of work. This means that not only do we take advantage of the training programs that the SERVPRO National Corporation provides, we also enroll our team in courses provided by The Institute of Inspection, Cleaning and Restoration Certification (IICRC). We know that it’s a simple equation - the more our team is taught, the better work they can do. We keep a full crew staffed throughout the year- not just in the busy winter months - so that we can always respond to the calls we receive quickly and with ample people and equipment.  Our warehouse manager, Marc D’Addio, makes certain that all of our equipment is in good working order so that our customers and crew aren’t inconvenienced with the hassle and delay of a broken piece of machinery. 

As a local business, we care about our community.  Our office staff and crew work closely with our customers and build relationships. We know that we might see one of our customers in the grocery store, at a game or at the beach. We want to be able to greet them with a friendly “hi” and know that they are truly happy to have run into us.

Our best advertising comes from satisfied customers who want to recommend SERVPRO of Shelton, Naugatuck to their friends and family when they have a water or fire disaster in their home or business.

Why Choose SERVPRO of Shelton, Naugatuck?

10/8/2021 (Permalink)

If you home has experienced water or fire damage that has affected your roof, windows or exterior walls, protecting your home is our immediate concern. After receiving your call, our crew will come out to your home and tarp and board up damaged windows and roofs. This prevents additional damage from rain or debris as well as secures your structure and its contents. 

Once we've made certain that no further damage can occur, we begin the restoration process. We remove any remaining water and dry out the structure. Our office staff will order a dumpster for you and the crew will discard any materials such as flooring, insulation and wet sheetrock that are unsalvageable.  Our team sorts through and inventories your belongings, working with your insurance adjustor to determine which items are salvageable. Contents that can be saved are restored professionally, typically off site at our production facility. Your home will be sanitized and ready for reconstruction.  

The professionals at SERVPRO of Shelton, Naugatuck can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. Our Connecticut certified construction team can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality. 

The services that we provide includes:  

• Carpet Repair and Installation 
• Board Up 
• Document Drying 
• Dry Cleaning 
• Drywall Installation 
• Drywall Removal 
• Electrical Services 
• Furniture Restoration 
• General Contracting 
• Hardwood Floor Repair 
• HVAC Services 
• Linoleum Floor Repair 
• Marble Floor Repair 
• Move Out 
• Painting 
• Plumbing 
• Portable Power 
• Roof Tarp 
• Roofing Services 
• Scalable Resources 
• Temporary Fencing 
• Temporary Warehouse Space 
• Tile Floor Repair 
• Tree Removal 

Whether your home just needs a laminate flooring replaced or a full rebuild after fire damage, the SERVPRO of Shelton, Naugatuck team is qualified to do the job.

When you call our offices after fire or water damage to your home or business, you can count on us to be there from the beginning to the end.  

Home Restoration From Start to Finish

9/13/2021 (Permalink)

If you home has experienced water or fire damage that has affected your roof, windows or exterior walls, protecting your home is our immediate concern. After receiving your call, our crew will come out to your home and tarp and board up damaged windows and roofs. This prevents additional damage from rain or debris as well as secures your structure and its contents. 

Once we've made certain that no further damage can occur, we begin the restoration process. We remove any remaining water and dry out the structure. Our office staff, Theny and Alexis, will order a dumpster for you and the crew will discard any materials such as flooring, insulation and wet sheetrock that are unsalvageable.  Our team sorts through and inventories your belongings, working with your insurance adjustor to determine which items are salvageable. Contents that can be saved are restored professionally, typically off site at our production facility. Your home will be sanitized and ready for reconstruction.  

The professionals at SERVPRO of Shelton, Naugatuck can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. Our reconstruction services crew can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality. 

The services that we provide includes:  

• Carpet Repair and Installation 
• Board Up 
• Document Drying 
• Dry Cleaning 
• Drywall Installation 
• Drywall Removal 
• Electrical Services 
• Furniture Restoration 
• General Contracting 
• Hardwood Floor Repair 
• HVAC Services 
• Linoleum Floor Repair 
• Marble Floor Repair 
• Move Out 
• Painting 
• Plumbing 
• Portable Power 
• Roof Tarp 
• Roofing Services 
• Scalable Resources 
• Temporary Fencing 
• Temporary Warehouse Space 
• Tile Floor Repair 
• Tree Removal 

Whether your home just needs a laminate flooring replaced or a full rebuild after fire damage, the SERVPRO of Shelton, Naugatuck team is qualified to do the job.